Vincent Ferrari appears on NBC re: AOL cancellation woes [Video]

Remember that guy that had a hard time trying to cancel his AOL account? If not, I wrote about it here and here. Apparently, NBC News picked up his story. You can view the segment below.



I don't know what to chalk this up to. Is it that NBC couldn't pass up on a chance to poke fun of AOL-Time Warner? Is NBC trying to show that it's got its finger on the pulse of the blogspace?

I think that it's a little of both. This can't simply be a public interest piece. At any rate, it's pretty amazing how quickly a guy can go from posting an MP3 of a shitty customer service experience to participating in an interview with Matt Lauer.

Link (via Digg)